FAQs

RETURNS/EXCHANGE OF ITEMS

EFFECTIVE February 15th, 2021

All items purchased are final sale, thus we cannot offer returns, exchanges, or refunds for these items. 

If the product you received is deemed defective your order is eligible for a return or exchange. 

We thank you for understanding this policy!

 

I RECEIVED A DEFECTIVE / WRONG PRODUCT

We apologize for the mix-up and want to ensure you get the right item as quickly as possible! Feel free to email us at support@allforgod.ca to notify us of the defective product… please include your order number, name and emailed used on the order. Make sure to specify the original product ordered as well as the actual product you received including the style/design, colour and size. Please attach picture of the product(s) showing the mishap. Example: showing the defect, the size, or wrong item.

Your satisfaction is our number one priority, and we will make sure you receive the high quality product that you can expect every time from All For God!

 

DO YOU SHIP INTERNATIONALLY?

The answer is YES! We are based in Canada but have shipping options available in any country listed in our checkout menu.

 

WHEN WILL MY ORDER BE SHIPPED?

Orders are shipped within 6-14 business days. (May vary due to COVID-19)

Orders placed on the weekend and holidays are processed on the next business day. 

 

MY ORDER STATUS HAS NOT UPDATED?

Tracking numbers are sent to your email as soon as your order's label is printed. This means that the shipping process has begun and your tracking number will update as soon as Canpar or your national shipping provider scans your order in. This does not mean your order is lost, it is not uncommon for an order status not to be updated for multiple days. Please only contact us about this if your order has surpassed the estimated time for shipment.

 

MY ORDER SAYS DELIVERED BUT I HAVE NOT RECEIVED IT, WHAT SHOULD I DO?

Canpar or your national shipping provider is responsible for the delivery of the package. In the event you are unable to locate the package posted “in-transit” or “delivered” we recommend contacting the shipping provider listed.

 

SHIPPING ADDRESS ISSUES

All For God WILL NOT BE HELD RESPONSIBLE for any shipping address discrepancies which includes lost, misplaced, or incorrectly delivered shipments.

It is the customer's responsibility to provide the correct shipping address information. If the address information provided is incorrect or incorrectly entered at the time of purchase we are not able to make any changes. If you have NOT received a tracking number we can make any changes necessary.

If your package is “return to sender” we will reship the item to the updated address. However, the customer is responsible for the shipping invoice for the second delivery attempt.